# Proactive Improvements OÜ Privacy Policy

Your Privacy Matters. This privacy policy will explain how Proactive Improvements OÜ uses the personal data we collect from you when you use our websites and browser extenions.

Topics:
* What data do we collect?
* How do we collect your data?
* How will we use your data?
* How long do we keep your information?
* Marketing
* Can children use our services?
* What are your data protection rights?
* What are cookies?
* How do we use cookies?
* What types of cookies do we use?
* How to manage your cookies
* Privacy policies of other websites
* Changes to our privacy policy
* How to contact us

## What data do we collect?

* Personal identification information (Name, email address).
* Information about your device, including information about your web browser, operating system, time zone and IP address.

## How do we collect your data?

You directly provide Proactive Improvements OÜ with most of the data we collect. We collect data and process data when you:
* Register online or place an order for any of our products or services.
* Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
* Use or view our websites and use our browser extensions via your browser’s cookies.

## How will we use your data?

Proactive Improvements OÜ collects your data so that we can:
* Process your order and manage your account.
* Email you with special offers on other products and services we think you might like.
* Diagnose any problems that might arise

When Proactive Improvements OÜ processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

## How long do we keep your information?

We retain your personal data while your account is in existence or as needed to provide you Services. This includes data you or others provided to us and data generated or inferred from your use of our Services. We will retain your information and keep your profile open until you decide to close your account. In some cases we choose to retain certain information in a depersonalized or aggregated form. We may keep your information for longer for research or statistical purposes. If we do, we will make sure your information is anonymised and non-traceable to you as a person. We will also keep it for longer if we cannot delete it for legal or regulatory reasons. We will however delete all data that is no longer necessary after a reasonable period.

## Marketing

Proactive Improvements OÜ would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Proactive Improvements OÜ from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us at our email: privacy@proactive.im

## Can children use our services?

Our websites and browser extenions are not directed to children and we do not knowingly collect information from children under 13 years of age. Only children over 16 years old are allowed to open a Proactive Account. We strongly recommend parents or guardians to instruct their children to not disclose any data when online. If we obtain actual knowledge that we have collected data from a child, we will promptly delete it, unless we are legally obligated to retain such data. Parents or guardians who are concerned about the transfer of data are welcome to contact us at our email: privacy@proactive.im

## What are your data protection rights?

Proactive Improvements OÜ would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Proactive Improvements OÜ for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Proactive Improvements OÜ correct any information you believe is inaccurate. You also have the right to request Proactive Improvements OÜ to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Proactive Improvements OÜ erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Proactive Improvements OÜ restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Proactive Improvements OÜ’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Proactive Improvements OÜ transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@proactive.im

## What are Cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites and use our browser extensions, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

## How do we use cookies?

Proactive Improvements OÜ uses cookies in a range of ways to improve your experience on our websites and browser extensions, including:
* Keeping you signed in
* Understanding how you use our websites and browser extensions

## What types of cookies do we use?

There are a number of different types of cookies, however, our websites and browser extensions use:

Functionality – Proactive Improvements OÜ uses these cookies so that we recognize you on our websites and browser extensions and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – Proactive Improvements OÜ uses these cookies to collect information about your visit to our websites and browser extensions, the content you viewed, the links you followed and information about your browser, device, and your IP address. Proactive Improvements OÜ sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our websites and browser extensions.

Security – We use cookies to enable and support our security features, and to help us detect malicious activity and violations of our Terms of Use.

Performance, Analytics and Research – Cookies help us learn how well our site and plugins perform in different locations. We also use cookies to understand, improve, and research products, features, and services, including when you access our websites and browser extensions from other websites, applications, or devices such as your work computer or your mobile device.

Google Analytics – We use Google Analytics to provide us with information about how our websites and browser extensions are used, such as what countries our visitors are browsing from, and what pages are the most popular. The data gathered is anonymous and can not be used to identify individual users.

Google ReCAPTCHA – ReCAPTCHA is a service provided by Google that allows us to confirm that only real people and not spambots are able to submit our contact - forms. When you tick the box that says “I’m not a robot”, Google place a cookie called NID in your browser, that communicates information such as what language your browser is set to, the date, how many mouse clicks you have made on the screen, and what other Google cookies you may have on your device.
https://developers.google.com/recaptcha

Google Fonts – We use Google Fonts API to provide the font faces we use on our websites and browser extensions. When you use our websites and browser extensions, some data, including your IP address, will be transferred to and stored on Google’s servers in the USA. This data is used solely for the purpose of providing the service, and is not associated with other data Google may hold on you. The use of Google Fonts API, as well as the relevant data transfer and processing is governed by Google Inc.’s data protection policy: https://www.google.com/policies/privacy/

## How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our websites and browser extensions features may not function as a result.

## Privacy policies of other websites

The Proactive Improvements OÜ websites and browser extensions contains links to other websites. Our privacy policy applies only to our websites and browser extensions, so if you click on a link to another website, you should read their privacy policy.

## Changes to our privacy policy

Proactive Improvements OÜ keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17 April 2019.

## How to contact us

If you have any questions about Proactive Improvements OÜ’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: privacy@proactive.im